At 21com, deposits and withdrawals are simple and hassle-free, using Brazil's most popular payment methods. Pix credited in seconds, withdrawals in under 5 minutes, and Brazilian Portuguese support available 24 hours a day.
Deposit or withdraw using your Pix key at any time, including weekends and holidays. No waiting, no fees, everything in BRL. Most withdrawals are processed in under 5 minutes.
Choose the method you already use every day — no learning curve required
Brazil's most popular payment method — and the fastest at 21com. Generate the QR Code or copy the Pix key, pay through your bank's app, and the credit appears in your account within seconds. Available 24 hours a day, 7 days a week, including national holidays.
Generate the boleto directly on the 21com platform and pay at any bank, lottery outlet, or banking app. Processing takes up to 1 business day after payment. A great option for users who prefer not to use a card or Pix for betting transactions.
Visa and Mastercard credit and debit cards are accepted. Card deposits are processed immediately upon issuer approval. Available to verified accounts with a CPF registered at 21com. No additional IOF charges will appear on your statement.
Use your PicPay wallet balance to deposit at 21com in just a few taps on your phone. Also available for withdrawals: funds arrive in your PicPay wallet within minutes, and from there you can transfer to any bank account at no cost.
Direct integration with the Mercado Pago digital wallet. Deposit using your Mercado Pago balance or a card linked to your account. Withdrawals to Mercado Pago are processed within 30 minutes and the funds are available in your digital wallet right away.
Send a TED transfer directly from major Brazilian banks such as Nubank, Itaú, Bradesco, and Banco do Brasil to your 21com account. Funds are confirmed within 1 hour on business days. TED withdrawals are processed within 1 business day.
See how each payment method compares so you can choose the one that fits your routine best
| Method | Deposit | Withdrawal | Deposit Time | Withdrawal Time | Fee | 24×7 |
|---|---|---|---|---|---|---|
| Pix | ✓ | ✓ | Seconds | <5 min | Free | ✓ |
| Boleto | ✓ | — | Up to 1 business day | — | Free | — |
| Credit/Debit Card | ✓ | — | Immediate | — | Free | ✓ |
| PicPay | ✓ | ✓ | Immediate | <30 min | Free | ✓ |
| Mercado Pago | ✓ | ✓ | Immediate | <30 min | Free | ✓ |
| TED Bank Transfer | ✓ | ✓ | Up to 1 hour | Up to 1 business day | Free | — |
* Processing times are estimates. Pix withdrawals are typically completed in under 5 minutes for verified accounts.
A simple process — deposit in under 2 minutes using Pix
Log in to 21com with your email and password, or create a new account for free using your CPF and email in under two minutes.
In your account menu, click "Deposit". Choose your preferred method: Pix, boleto, card, PicPay, Mercado Pago, or TED.
Enter the amount you want to deposit — minimum R$ 10.00 via Pix. The system automatically generates the QR Code or payment details.
Complete the payment through your bank's app. Your balance appears in your 21com account within seconds — ready to bet on your favorite sports.
Your winnings land in your bank account within minutes via Pix
Access your 21com account dashboard and confirm the balance available for withdrawal. Make sure you have met the rollover requirements if you have an active bonus.
In your account menu, select "Withdraw". Choose your method — Pix is the fastest — and enter your Pix key or bank details.
Enter the amount to withdraw — minimum R$ 20.00. The maximum per withdrawal varies based on your 21com account level.
Confirm the request. Pix withdrawals are processed in under 5 minutes. The money goes straight to your account, all in BRL and with no fees.
Check the minimum and maximum amounts per payment method at 21com
| Method | Min. Deposit | Max. Deposit | Min. Withdrawal | Max. Daily Withdrawal |
|---|---|---|---|---|
| Pix | R$ 10.00 | R$ 50,000.00 | R$ 20.00 | R$ 50,000.00 |
| Boleto Bancário | R$ 20.00 | R$ 5,000.00 | — | — |
| Credit/Debit Card | R$ 20.00 | R$ 10,000.00 | — | — |
| PicPay | R$ 10.00 | R$ 10,000.00 | R$ 20.00 | R$ 10,000.00 |
| Mercado Pago | R$ 10.00 | R$ 10,000.00 | R$ 20.00 | R$ 10,000.00 |
| TED Bank Transfer | R$ 30.00 | R$ 100,000.00 | R$ 50.00 | R$ 100,000.00 |
* VIP users have differentiated limits negotiated individually. Contact support for more information.
At 21com, your financial security is the priority on every deposit and withdrawal
All financial transactions at 21com are protected by 256-bit SSL encryption — the same standard used by banks like Itaú, Bradesco, and Nubank. Your data is never transmitted in plain text.
21com's identity verification process protects your account from unauthorized access and ensures that only you can request withdrawals, preventing fraud and misuse of your funds.
21com's anti-fraud team monitors all transactions in real time. Suspicious activity is automatically blocked and you are immediately notified by email and through the app.
User funds are held in accounts separate from 21com's operational funds, ensuring your balance is always available for withdrawal regardless of any internal circumstances.
Enable two-factor authentication on your 21com account for an extra layer of security. Each login and withdrawal request may require confirmation via SMS or an authenticator app.
21com operates in full compliance with Brazil's General Data Protection Law (LGPD). Your personal and financial data is handled transparently and never shared with third parties without your consent.
Understanding the rules around deposits, bonuses, and withdrawals makes a real difference to your experience. Here's what to keep in mind before moving funds at 21com.
Open an Account NowQuick answers to the most common questions about payments at 21com
Pix withdrawals are processed 24 hours a day, 7 days a week. TED transfers are processed on business days from 7 a.m. to 5 p.m., in line with Brazilian banking system hours.
21com charges no fees on deposits or withdrawals. The amount you deposit is exactly what appears in your balance. The amount you withdraw is exactly what arrives in your bank account.
Confirmed deposits cannot be cancelled. If a deposit hasn't been credited within 30 minutes, contact 21com support via live chat with your transaction receipt.
Users at the VIP Silver, Gold, and Diamond levels at 21com enjoy higher daily withdrawal limits and priority processing. The more you use the platform, the more financial benefits you accumulate.
New users receive up to a 100% bonus on their first deposit, up to R$ 500.00 in bonus funds. Rollover terms are displayed before you accept any promotion at 21com.
Payment issues receive priority support at 21com. The Portuguese-language support chat is available 24 hours a day — including weekends and national holidays like Carnival and Christmas.
All payment methods work seamlessly through the 21com app on Android and iOS. Deposit, check your balance, and request withdrawals without ever opening a computer.
Identity verification (KYC) on 21com is a one-time process that takes an average of 30 minutes. Once approved, all your withdrawals are processed with no additional verification steps.
One of the first things any bettor should check before choosing a platform is how the payment system works. Great odds and a sleek interface mean nothing if depositing is a hassle or withdrawals take days to arrive. At 21com, the philosophy is straightforward: every financial transaction should be as fast and simple as paying a bill on your phone. That's why the platform offers the most widely used payment methods in Brazil — with Pix, of course, at the center of it all.
Before Pix, depositing at a Brazilian sportsbook meant waiting for a boleto or bank transfer to clear — often missing an entire game while the credit was still pending. Pix changed all that. At 21com, you generate the QR Code, pay through the Nubank, Itaú, Bradesco, Banco do Brasil, or any other Pix-enabled banking app (which is virtually all of them now), and the balance appears in your account within seconds. The same goes for withdrawals: request it in the app, enter your Pix key, and the money reaches your bank account in under 5 minutes. That level of speed has completely changed how Brazilians approach Sports Betting, and 21com was one of the first platforms to fully integrate Pix for both deposits and withdrawals.
Even with Pix dominating, plenty of people still prefer paying by boleto — whether out of habit or because they'd rather not link their main bank account to a betting platform. At 21com, boleto bancário is available for deposits starting at R$ 20.00. You generate the boleto directly on the platform, pay at any bank, lottery outlet, or banking app, and the credit is confirmed within one business day of payment. The only limitation is that withdrawals cannot be made via boleto — to cash out your winnings, you'll need a registered Pix key or bank account.
Visa and Mastercard are accepted for deposits at 21com, both credit and debit. Processing is immediate upon issuer approval and 21com charges no fees on the deposited amount. It's worth noting that, as with any regulated betting platform in Brazil, the registered card must match the CPF on the account — third-party cards are not accepted. Withdrawals back to a card are not available; winnings must be withdrawn via Pix, Mercado Pago, PicPay, or TED.
Many Brazilians already have a balance in PicPay or Mercado Pago from cashbacks, bill splitting, or everyday transactions. 21com accepts deposits and withdrawals through both wallets, meaning you can use that balance directly to place bets without transferring to a bank first. Withdrawals to PicPay and Mercado Pago are typically processed within 30 minutes, and the funds become available in your digital wallet to use however you like — spend in the app, transfer to a bank account, or reinvest in new bets at 21com.
For users who prefer to make larger transactions via traditional bank transfer, 21com accepts TED from Brazil's major banks including Nubank, Itaú, Bradesco, Banco do Brasil, Santander, Caixa Econômica Federal, and most digital banks. The maximum deposit via TED is R$ 100,000.00 per transaction, making it the ideal method for VIP users who move higher volumes. TED withdrawals are processed on business days, with processing times ranging from 30 minutes to 1 business day depending on when the request is submitted.
21com protects all financial data with 256-bit SSL encryption and operates in full compliance with the LGPD. Banking and payment information is never shared with third parties without explicit authorization. For more details on how we handle your data, visit our Privacy Policy.
Before requesting a withdrawal on 21com, check whether you have an active bonus with a pending rollover — this will lock the portion of your balance tied to that bonus until the conditions are met. Funds from direct deposits with no bonus attached are always available for immediate withdrawal. It's also important to keep your banking details up to date: a closed Pix key or deactivated bank account will delay processing and require you to contact support for correction. For accounts with approved KYC, the withdrawal process on 21com is fully automated and requires no manual approval in most cases.
Regular bettors on 21com earn points through the loyalty program and progress through tiers: Silver, Gold, Platinum, and Diamond. Each tier unlocks specific financial benefits, including higher withdrawal limits, priority withdrawal processing typically completed in under 2 minutes, a dedicated account manager, and access to exclusive cashback promotions and reload bonuses. Diamond-tier players have individually negotiated daily withdrawal limits and can request special withdrawals for large amounts with a single click — no extra paperwork required.
Answers to the most common payment questions on 21com